FILL

ANYTHING ≥ 40% IS CONSIDERED A FILL. If you have on 40% or more of your lash extensions then it is a fill. However, if your lashes are shedding or falling out sooner than your scheduled fill appointment then it’s recommended to come in sooner for a fill rather than waiting till your appointment day with < 40% of your lash extensions on, which will then not qualify as a fill.

FULL

ANYTHING < 40% IS CONSIDERED A FULL SET. If you come in on the day of your appointment with <40% of your lash extensions on, that will be considered a full set.

RETURNING CLIENTS

Always come in with no make-up and a clean lash line. Eyewash cleanse is an additional charge.

HOW TO BOOK FILLS

• 1 week fills are exactly 7 days

• 2 week fills are exactly 14 days

• 3 week fills are exactly 21 days

• 4 week fills are exactly 28 days

Any fills past 3 days from their exact weekly fill will be considered the following weekly fill.

For example, If you are coming in for a 1 week fill, but booked on a week and 3 days then it will be considered a 2 week fill.

What about 4 week fills?
Anything 4 weeks or more can be considered a fill (>/= 40% retention) or a full set depending on lash retention and how fast clients lashes shed because the majority of our lashes would have grown out by 3-5 mm by then which will then be replaced.

FIX

There is a 3 days grace period, 72 hours from your appointment date, to fix any premature fall outs or lash extension situation (ie. twisting, stuck, extra, etc.). We’ll do our best to accommodate and fit you in at the earliest convenience.

“We focus on your needs and concerns so that YOU ARE SATISFIED.”

Our goal is to find the best combination of Class, Coverage, Cost, and Character for each of our clients. Sometimes the client might ask for a longer length which in turn can affect the health of their natural lashes and cause poor retention. So we recommend going a little shorter and add a little more glue for a healthier lash experience and better retention, but thats just one of many ways we trouble shoot.

IMPROVE LASH RETENTION

There are many factors that play in extending the life of your lash retention. By following our after care instructions and tips on how to extend your lash retention by up to 4 week or 5 week fills.

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